Improving Seamless Energy-Efficient Mobility Chains for All 




SECAD is the only Irish Partner in a European mobility and accessibility project entitled “ISEMOA” (“Improving Seamless Energy-efficient Mobility chains for All”). A key product of this project was the development of a Quality Management System for improving accessibility of public space and public transport. The project, which was supported by Intelligent Energy Europe (IEE) within the STEER programme of the European Commission, saw the development and testing of the ISEMOA QMS over 3 years during 2010-13.


ISEMOA is a quality management system, developed at EU level for the continuous improvement of accessibility of public space and public transport, which can be implemented by local and regional authorities.


ISEMOA sets out to improve accessibility of pedestrian, cyclist, and public transport services and facilities allowing citizens to adopt a less car-dependent life-style. The ISEMOA Quality Management System (ISEMOA QMS) closely examines the whole journey – from door-to-door. Each journey is composed of several elements that together make up the “mobility chain”. It is crucial that the whole mobility chain is accessible! If there is a barrier in one of the elements, then the whole mobility chain does not work.
Improving accessibility in a town, city, county or region can bring about a host of benefits both for individuals and for society:
> Provide more independence for all citizens

> Enhance social inclusion of Persons with Reduced Mobility (PRM)

> Reveal cost savings (by avoiding the necessity of costly subsequent amendments and reconstructions)

> Enable everyone to use sustainable transport modes, contribute to less pollution and save energy

>Improve service quality (for pedestrians, cyclists, and public transport users) and ensure facilities are adapted to anyone's needs

>Ensure that day-to-day services are just as accessible for non-motorists as for motorists



“Accessible environments benefit everyone, not just people with disabilities.”


The ISEMOA QMS follows a structured quality management approach based on a facilitated audit process. This proven approach, guided by an ISEMOA auditor, helps local and regional stakeholders to assess the level of accessibility of public space and public transport in their area, and it helps to develop strategies and measures for improving the accessibility work.  More details about the ISEMOA QMS and the ISEMOA materials are available in 13 languages on


All over Europe more than 200 qualified ISEMOA auditors have been trained to support and guide local and regional stakeholders with the implementation of the ISEMOA Quality Management System. Cities or regions interested in implementing the ISEMOA Quality Management System can find contact details of all ISEMOA auditors on


ISEMOA has proven to be equally beneficial for small municipalities as well as large cities or regions all over Europe, regardless of their level of experience working on accessibility.  During the project and test phase, the ISEMOA QMS was implemented in 18 municipalities, cities, and regions in 14 European countries.




What we can offer

SECAD is the only authorised body in Ireland to deliver lead ISEMOA Auditor Training to local authorities, and to assess and certify implementation of the ISEMOA QMS at local authority level.

City and county councils, municipal districts or regions interested in implementing the ISEMOA Quality Management System can contact ISEMOA auditor unit at SECAD directly at

or log onto for further details.



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