Course Length: 1x 2hr Online Training using Zoom

Trainer: Mairead McCarthy, The Food Safety Company

Who should attend: Owners, managers & staff working within the Tourism & hospitality sector.

Objectives: This practical interactive workshop is designed to equip learners with the skills, knowledge and techniques to create a unique and memorable experience for the customer. Role play will be encouraged.

Date: Tuesday 10th August 2021

Time: 8am – 10am

Location: Comfort of your own home/ business via Zoom

Cost: Free

Course Outline

• Interacting with customers
• Making eye contact
• Being confident in the product they are promoting
• Answering the phone in a helpful manner
• Answering emails
• Giving full and correct information to potential visitors
• Converting enquiries into sales

Booking: 

To secure your place email info@secad.ie with name, business, location, email & telephone no.  Limited places so early booking is advisable.