Registration Support Worker(s) (Working with Ukrainian nationals)

Closing Date: 16-01-2023

The government of Ireland is committed to ensuring a coordinated national humanitarian response to people fleeing conflict in Ukraine and seeking protection in Ireland. With the unprecedented influx of Ukrainian nationals to Ireland at this time, SECAD islooking to hire a Registration Support Worker to support the population in the South Cork area by providing access to a broad of interventions including employment & enterprise support, sectoral skills training, wellbeing and personal development.

SECAD welcomes applications from bilingual Ukrainians with fluency in English that have been granted Temporary Protection in Ireland.

SECAD is a Local Development Company that develops projects and services to support sustainable and vibrant communities, where people realise their potential and experience a high quality of life. The focus of our activities is on areas where people experience disadvantage. Funding for our work comes from a variety of sources; our main funders are the Department of Rural & Community Development, the Department of Social Protection, ESF. SECAD Partnership is an equal opportunities employer and welcomes applicants from a diversity of backgrounds.

Registration Support Officer

A vacancy has arisen for two (2) part-time Registration Support workers. These will be part-time 12-month

The Officer(s) will work as part of a migrant integration response team providing supports to new migrants/refugees/asylum seekers in South Cork. We are seeking a Registration support worker for each of the two main accommodation centres in East Cork, namely Redbarn in Youghal and Trabolgan near Whitegate.

The aim of this position is to support first step registration support for clients (residents of the accommodation centres), with a view to providing them access to a suite of customised SECAD supports offered through the SICAP programme. The successful candidates will support our Ukrainian arrivals to access a broad range of SECAD supports ranging from community based social, health & wellbeing, education to employment opportunities which will include assessing and referring clients to appropriate statutory services.

Duties of the post:

  • To be onsite at the designated Ukraine Accommodation Centre at agreed times/days of the week (2.5-3 days per week foreseen)
  • To register names and details of residents seeking SECAD supports through the SICAP (social inclusion) programme
  • To facilitate collection of data protection forms as part of our SICAP registration process
  • To handle first step queries of the residents in liaison with the designated SECAD community and/or employment officer.
  • To prepare the groundwork for setting up Group level support sessions around CV preparation, interview skills, career development, social welfare guidance
  • To provide culturally appropriate information to residents/beneficiaries to enable them to access services
  • To ensure accurate registration records are maintained and shared with the appropriate officers, as directed
  • Ability to travel when required to the relevant Accommodation Centre
  • To maintain strict confidentiality of personal information about service users and adhere to SECAD policy and procedure in this regard.
  • Other related duties as required by the needs of the project

Person Specification


  • A relevant qualification including social care, community development or equivalent combination of relevant education and experience including client intake or engagement.
  • Successful candidates must continue to satisfy Citizenship Eligibility requirements (including any person holding an official letter confirming they have been granted Temporary Protection in Ireland under the EU Temporary Protection Directive 2001/55/EC)
  • Have verbal and written fluency in English and Ukrainian (desirable not mandatory)


  • Experience in an administration position in a community services/education/social care setting
  • Experience of engaging with migrants/refugees/asylum seekers
  • Be motivated to work within a small team and to undertake a variety of tasks as required by the organisation
  • Have strong interpersonal, communication and facilitation skills
  • Have good report writing skills and strong IT skills
  • Have knowledge of Data Protection requirements
  • Have an understanding of the principles of social inclusion / rural development
    • Have a full clean driving licence and own transport


  • Ability to engage with our client group with compassion and empathy
  • Highly organised, with the ability to work well under pressure
  • To have a flexible and adaptable work approach
  • Excellent organisational and time management skills
  • Excellent written, verbal, analytical and interpersonal skills
  • Exercise good listening and communication skills with sensitivity to cultural communication skills
  • Appreciation of the need for confidentiality and integrity
  • Well-developed IT skills with proven capacity in relevant software applications and database and caseload management.
  • Effectively work as a team member and independently, with a high-level of self-motivation and ability to set and meet goals
  • Comfortable working in a busy, dynamic, multi-cultural environment

Terms & Conditions

Post: Registration Support Worker (max 21 hours per week). Contract for 12 months, may be renewed depending on performance and funding availability.
Location: Post requires outreach work with travel required to local designated Accommodation Centre (Redbarn Youghal or Trabolgan Whitegate)
Reporting to: Social Inclusion Programme Manager.
Salary: Salary will be based on the appropriate worker scale depending on experience.

Full and clean driver’s licence is required, with own means of transport.

Application Process

Applicants should pay particular attention to the essential and desirable criteria in the job description, your suitability and why you are the best candidate for this post in question.

Please email your application (CV & Letter of Application) to: – subject box to be marked “Registration Support Worker 2023

Closing date for receipt of Applications (CV & Letter of Application) is 12 noon on Monday 16th January 2023.

Shortlisting will take place. Candidates must be available for interview during weeks beginning 30th January and 6th February 2023.

Note: those interviewed may be considered for other related opportunities in SECAD or may be placed on a panel of candidates that may be offered similar opportunities in the future by SECAD Partnership CLG

For more information about SECAD and for Job Descriptions for all positions vacant within SECAD, visit our OR go directly to Job Opportunities – SECAD Partnership CLG SECAD Partnership is an Equal Opportunities Employer.

About SECAD Partnership

SECAD Partnership CLG (SECAD) is a Local Development Company established in 1995. Our main office is located in Midleton, Co. Cork. SECAD’s main development objective is to promote and enable sustainable development through our Rural Development and Social Inclusion initiatives. SECAD has a voluntary Board of Directors and a staff / team of c. 40 people.

SECAD works with individuals, community and voluntary groups, business, academia and other stakeholders to create a more vibrant, sustainable and inclusive society. SECAD manages a wide range of funds and services including social investment and employment support programmes, implemented on behalf of various Government Departments, State Bodies, the European Commission and the private sector. SECAD currently delivers a number of major programmes along with other smaller schemes and initiatives.

SECAD is an implementing partner for LEADER 2014-2020 on behalf of the South Cork and West Cork LCDC’s. SECAD delivers the Social Inclusion Community Activation Programme (SICAP) throughout South Cork. Through the Programme for Employability, Inclusion and Learning (PEIL 2014-2020), SECAD delivers two ESF funded gender equality programmes focusing on female entrepreneurship and female employability. SECAD is also delivering an Ability successor project called STRIVE through the Dormant Accounts Fund. SECAD also delivers supported employment programmes, Tus and the Rural Social Scheme.

Wild Work is a SECAD initiative with a social ethos. Wild Work supports employment activation, educates, and raises awareness of nature and biodiversity and benefits society as a whole. To read more about Wild Work see

As a Grant Making Organisation (GMO), SECAD manages community benefit funds throughout Ireland on behalf of various sustainable energy developers and others. A key area of expertise is community engagement – developing positive, effective links with communities, supporting them to access and maximise funding and services.