Tourism businesses are being invited to participate for various courses as part of the Tourism Towns Skills Programme. The programme is being co-ordinated by the SECAD Partnership. Tourism training workshops will be held in key tourism towns and hubs in West and South Cork. Managed by SECAD and supported by the LEADER programme, the courses are on offer for as little as […]

Customer Care Training This interactive training course will provide participants with practical customer service skills, help them to develop confidence in dealing with consumers and enable participants to tackle challenging situations or problems with ease. Our industry experts provide effective and professional customer service training that will enhance and provide participants with a greater understanding […]

Course Objectives: To provide participants with the skills, tools and knowledge to be able to optimise their website and be able to communicate effectively with their technical team. Outcomes: All participants will have evaluated their own website SEO and will have the skills, tools and knowledge to be able to implement their website SEO themselves or in […]

Course Objectives: To provide participants with the skills, tools and knowledge to be able to optimise their website and be able to communicate effectively with their technical team. Outcomes: All participants will have evaluated their own website SEO and will have the skills, tools and knowledge to be able to implement their website SEO themselves or in […]

Course Objectives: To provide participants with the skills, tools and knowledge to be able to optimise their website and be able to communicate effectively with their technical team. Outcomes: All participants will have evaluated their own website SEO and will have the skills, tools and knowledge to be able to implement their website SEO themselves or in […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Customer Care Training This interactive training course will provide participants with practical customer service skills, help them to develop confidence in dealing with consumers and enable participants to tackle challenging situations or problems with ease.  Our industry experts provide effective and professional customer service training that will enhance and provide participants with a greater understanding […]

  Public Relations – Creating and telling your story for Traditional Media Course Outline Stephen will deliver a public relations course focusing on how to create engaging stories that can be used to get free publicity. Stephen will use case studies from his time at both Fota Wildlife Park and Cork’s RedFM which were a […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

The participants will learn how to market their business online using YouTube. All participants will understand the kind of videos they need to make and how to maximise their exposure to build brand awareness and sales / leads.   Outcomes:  Discover what types of videos work well on YouTube  Define the videos that are needed to attract the right […]

  Public Relations – Creating and telling your story for Traditional Media Course Outline Stephen will deliver a public relations course focusing on how to create engaging stories that can be used to get free publicity. Stephen will use case studies from his time at both Fota Wildlife Park and Cork’s RedFM which were a […]

  Public Relations – Creating and telling your story for Traditional Media Course Outline Stephen will deliver a public relations course focusing on how to create engaging stories that can be used to get free publicity. Stephen will use case studies from his time at both Fota Wildlife Park and Cork’s RedFM which were a […]

Facebook Advertising Course Objectives:  The participants will:   Learn how to choose ad objectives for Facebook ad campaigns   Understand how to use the ads manager interface and boots button   Build audiences using the Facebook pixel and other custom audience tools.   Discover design tools like Canva to design impactful ads   Outcomes:  All participants will be able to run a successful advertising […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Course Objectives: To provide participants with the skills, tools and knowledge to be able to optimise their website and be able to communicate effectively with their technical team. Outcomes: All participants will have evaluated their own website SEO and will have the skills, tools and knowledge to be able to implement their website SEO themselves or in […]

Customer Care Training This interactive training course will provide participants with practical customer service skills, help them to develop confidence in dealing with consumers and enable participants to tackle challenging situations or problems with ease.  Our industry experts provide effective and professional customer service training that will enhance and provide participants with a greater understanding […]

Public Relations – Creating and telling your story for Traditional Media Course Outline Stephen will deliver a public relations course focusing on how to create engaging stories that can be used to get free publicity. Stephen will use case studies from his time at both Fota Wildlife Park and Cork’s RedFM which were a big […]

Public Relations – Creating and telling your story for Traditional Media Course Outline Stephen will deliver a public relations course focusing on how to create engaging stories that can be used to get free publicity. Stephen will use case studies from his time at both Fota Wildlife Park and Cork’s RedFM which were a big […]

Customer Care Training This interactive training course will provide participants with practical customer service skills, help them to develop confidence in dealing with consumers and enable participants to tackle challenging situations or problems with ease.  Our industry experts provide effective and professional customer service training that will enhance and provide participants with a greater understanding […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]

Local Food Menu Planning This practical and informative training session will provide owners, managers and chefs with an opportunity to evaluate their food operations and identify ways in which efficiencies can be made and a competitive advantage gained. Food Consultant, Trisha Hennessy, will provide her support and expertise as attendees evaluate the current strengths and […]